ph974 Privacy Policy

1 Introduction

ph974 ("ph974," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access and use the ph974 online gaming platform at ph974.net (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

By registering an account or using the ph974 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform and contact us to close your account.

2 Data Controller

ph974 acts as the Personal Information Controller in respect of the personal data collected through the Platform. As the data controller, ph974 determines the purposes and means of processing your personal information.

ph974 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. You may contact the DPO directly for any privacy-related concerns using the contact details provided in Section 14 of this policy.

3 Personal Data We Collect

ph974 collects the following categories of personal data from players and Platform users:

ph974 does not intentionally collect sensitive personal information (as defined under RA 10173) unless strictly required for regulatory compliance, such as government-issued ID for KYC purposes. Where sensitive data is collected, it is handled with heightened security measures.

4 How We Collect Your Data

ph974 collects personal data through the following means:

• Direct collection: Information you provide when registering your ph974 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; payment data from GCash, PayMaya, and banking partners; fraud detection data from security service providers.
• Publicly available sources: Information from public records or databases where permitted by applicable law for the purpose of verifying your identity or preventing fraud.

5 How We Use Your Personal Data

ph974 uses your personal data for the following purposes:

• To create, verify, and manage your ph974 account, including age and identity verification to ensure compliance with the 21+ age requirement.
• To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• To provide, maintain, and improve the ph974 Platform, including all games, features, and services.
• To communicate with you regarding your account, transactions, promotions, and important Platform updates.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements, PAGCOR reporting obligations, and the Data Privacy Act of 2012.
• To detect, investigate, and prevent fraudulent activity, cheating, collusion, and other prohibited conduct on the Platform.
• To monitor gameplay patterns for responsible gaming purposes and to enforce self-exclusion and cooling-off periods where applicable.
• To analyze Platform usage and improve the overall player experience for Filipino users.
• To resolve disputes, enforce our Terms & Conditions, and respond to legal claims.

6 Legal Basis for Processing

ph974 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving promotional communications from ph974.
• Contractual necessity: Where processing is necessary to perform our obligations under the Terms & Conditions you have agreed to, including account management and payment processing.
• Legal obligation: Where processing is required to comply with applicable Philippine law, including AML regulations, PAGCOR requirements, and the Data Privacy Act of 2012.
• Legitimate interests: Where processing is necessary for ph974's legitimate business interests, such as fraud prevention, Platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.

7 Data Sharing and Disclosure

ph974 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and security providers: Services that assist ph974 in detecting and preventing fraudulent activity on the Platform.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities, where disclosure is required by law or court order.
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by ph974 in connection with its business operations, subject to strict confidentiality obligations.

All third parties with whom ph974 shares personal data are required to handle such data in accordance with applicable Philippine data privacy law and are prohibited from using your data for any purpose other than those specified by ph974.

8 Cookies and Tracking Technologies

ph974 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Essential cookies: Strictly necessary for the Platform to function, including maintaining your login session and remembering your preferences. These cannot be disabled without affecting Platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the ph974 Platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats on the Platform.

ph974 does not use cookies for cross-site behavioral advertising or to track your activity on third-party websites. You may manage cookie preferences through your browser settings; however, disabling essential cookies may impair your ability to use the Platform.

9 Data Retention

ph974 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML regulations and PAGCOR requirements.
• Financial transaction records are retained for a minimum of five (5) years as required under Philippine AML law.
• Communications data is retained for up to three (3) years following the resolution of the relevant support interaction or dispute.
• Technical and usage data is retained for up to two (2) years for security and analytics purposes.

Upon expiry of the applicable retention period, ph974 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes without further notice to you.

10 Data Security

ph974 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the ph974 Platform.
• Encryption of sensitive data at rest, including financial information and government-issued ID data.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Incident response procedures to detect, contain, and notify affected players and the National Privacy Commission of any personal data breach within the timeframes required by law.

While ph974 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ph974 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

11 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph974:

• Right to be informed: The right to be notified of how your personal data is collected, used, and processed by ph974.
• Right of access: The right to request a copy of the personal data ph974 holds about you.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data in your ph974 account.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph974's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact ph974's Data Protection Officer using the details in Section 14. ph974 will respond to all valid data subject requests within fifteen (15) business days of receipt.

12 Children's Privacy and Age Restriction

The ph974 Platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gaming regulations. ph974 does not knowingly collect personal data from persons under 21 years of age.

If ph974 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authorities where required.

If you are a parent or guardian and believe that a minor has registered an account on ph974, please contact us immediately using the details in Section 14 so that we can take prompt action.

13 Changes to This Privacy Policy

ph974 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, ph974 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the ph974 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed of how ph974 is protecting your personal information.

14 Contact and Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph974, please contact our Data Protection Officer:

Data Protection Officer – ph974
Email: [email protected]
General Support: [email protected]

ph974 aims to respond to all privacy-related inquiries within fifteen (15) business days. For urgent matters, please use the live chat feature available within the Platform after logging in to your account.

If you are not satisfied with ph974's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.